Use the form below to submit any specific issues you may have with products or solutions purchased from FONEX. A technical support specialist will contact you to providing a call ticket number and agree with you on the priority of the call. Support calls will be researched and documented by the staff and reviewed by the TAC Manager to ensure that the customer receives the best possible solution in the shortest period of time.
For any general product or solution inquiries, please click here.
For any RMA requests, please click here.
Note: In order to provide you with the best support, we need to know the part number, serial number, and site location for each product you are requesting support for. For site location, please fill in the city and country. If there are multiple site locations within the same city and country, please differentiate by "Site A", "Site B", etc. Please fill in as much detail as possible below.